Are You a New Volunteer?

Current/Registered Volunteer

To Sign-In Follow these steps:

  • Fill in your name and email in the Sign in Here box. (Ensure you use the same email as last time otherwise you won't be recognized).
  • Go to your inbox (or junk box). You will have an email with a link to your personal volunteer portal.

To Book Shifts:

  • On your personal portal, click the tab “volunteer calendar.”
  • Click a shift on the date(s) you’d like. Sign up and click "done."
  • This triggers another automatic email with a link to a volunteer orientation package. Please review this package as it contains important information such as parking, safety, addresses, clothing required, etc.

If you have challenges signing in, shoot a quick email, including your phone number, to To watch a video tutorial on the whole volunteer process, click here.

New Volunteer

Please complete the form below.

  • Make sure to put in Roles that interest you!
  • When you click "Submit,"an automatic email with a link will give you direct access to your Personal Volunteer Portal.  (Check you junk mail)
  • From your Volunteer Portal you can see our schedule, sign up for available volunteer shifts, update you skills, cancel shifts, and more.
  • If you are a trade please click here to sign up and we will also reach out to you personally to configure your shift(s).

If you have challenges, shoot us quick note to

Sign Up Video Tutorial

This tutorial video plays inside a light-box. To watch it on YouTube click this link.


Q: How is volunteering for HeroWork different?

How are we different?

We design HeroWork events to provide a memorable experience for all participants. Highly organized, they are the epitome of community cooperations, where dozens of companies and hundreds of people work together in common vission to renew a charity building in short order.

Our volunteer opportunities are most often connected to our Radical Renovation events. This means that as we ramp up to our events, there are many opportunities, but when we are in between events there are far fewer.

Volunteers who assist in between events are people like engineers, designers, architects, trade leads, and event management team leaders, who help coordinate and design various elements of the renovation and community event.

More about this in the FAQ "What is the difference in the role categories?"

It was a privilege to work with this group of amazing people. I look forward to the next project.

Q: How does WCB work? Does HeroWork have insurance?

HeroWork Insurance Explained

Volunteer are not covered by the Workman’s Compensation Board (WCB). For this reason HeroWork maintains Volunteer Insurance with income replacement.

This coverage is similar to WCB coverage, but for unpaid volunteers.  Our policy currently covers up to $1,000 for Weekly Accident Indemnity.  This means that if a volunteer has other “earnings” (wages, salary, self-employed), gets hurt while being a volunteer for HeroWork, and is therefore unable to work/earn as a result, this policy would pay up to $1,000 a week.  The calculation is based on a maximum claim of 85% of that person’s normal weekly earnings, with that 85% total coverage being from all available sources. In other words, if the volunteer has other available insurance coverage, such as an accident policy, that other policy or policies would come first, and the HeroWork policy would come after other coverage to make up the difference to total benefits of 85% of normal weekly earnings, but to a maximum of $1,000 a week or up to 52 weeks.

If you would like to see our Certificate of Insurance, you can view/download it here.

It was a privilege to work with this group of amazing people. I look forward to the next project.

Q: How do the buttons work when selecting volunteer roles?

How do you select shifts?

Select as many roles as you are interested in and qualified for. For example, if you are not a professional carpenter, you should select "non-pro carpenter" under General Help Roles. By choosing appropriate roles you will help us reach out to you in an efficient manner, i.e. we won't reach out to non-trades about trade roles and visa-versa.

To select a role, simply double-click the role. This will transfer the role from the left column to the right column. Alternatively, you can select a role and then click the > arrow, which will shift the role from the right to the left column.

If you make a mistake you, follow the reverse procedure to shift a role from the right column to the left column.

It was a privilege to work with this group of amazing people. I look forward to the next project.

Q: Can you define each "general help" volunteer role?

General Help Roles Defined

What is a general volunteer? Tasks include setting up tables and chairs, cleaning, sweeping, sanding, furniture refinishing, moving fencing, parking attendant, general labour, pedestrian management, washing dishes, garbage removal, etc.

What is a high strength volunteer? Tasks include moving and organizing renovation materials and supplies for the renovation including lumber, rental equipment, helping with logistics and generally organizing the site prior to the start of the renovation.  Should be high strength.

What is a Check-In? Greeting new arrivals, checking them in with proper forms and releases, providing t-shirts, colour-coded name tags, and introducing volunteers to the Volunteer Liaisons.  End of day procedures include check-out.

What is food services? Tasks include setting up for meal service, serving food, bussing, recycling, washing dishes, cleaning, replenishing drinks, etc.

It was a privilege to work with this group of amazing people. I look forward to the next project.